Total Customer Care Program
Operating and maintaining process heating equipment is a serious undertaking. Safety, reliability, periodic maintenance, ever-changing codes, standards, and process needs are a challenge for even the most experienced facility managers.
Effortless Maintenace Management
The good news is that Sigma Thermal offers process heating system support for all of your operations and maintenance needs. Whether it is service , technical support, training, parts , upgrades, or retrofits , you can rest easy knowing that you’re supported by the most qualified industry experts.
Maximize Uptime, Maintain Consistent System Operation and Performance
Savings and Benefits:
Fixed service rates for 3 years*
5% discount on all spare parts*
Access to priority customer service line w/24 hour on-call phone support
Access to a growing video library of helpful how-to videos on common maintenance tasks and service issues
Priority scheduling for annual service visits
*From the date of your first annual service visit – no contract required.
Annual Service Visits Include:
Comprehensive System Inspection
To identify areas of concern
Thermal Image Scanning of Heater and Any Exhaust or Other Ductwork
To identify potential hot spots or insulation degradation
Verification of Safety and Limit Devices
For proper operation
Burner Tuning
For optimum efficiency and lowest potential emissions
Control Loop Optimization
For improved process temperature control
Thermal Fluid Sampling and Post-Sampling Logging/Analysis
For thermal oil systems
Onsite Training
For operators and maintenance personnel
Critical Spare Parts for Inventory and Evaluation
Assessment and Assistance in Reviewing Upgrade, Expansion, or Retrofit Plans